Education and Event Calendar
The Institutes - On-Demand Webcasts
Unlimited Access to 150+ on-demand CE courses for all employees in your agency, included for FREE as part of your PIIAC membership.
PIIAC + The Institutes: Waiver Program
The Institutes Waiver program, discounted specifically for PIIAC members, is designed to recognize your existing expertise, offering simple and easy tracks that ensure no overlap with what you have already mastered. Your current designation is ...
PIIAC Learning Track - Accredited Adviser in Insurance (AAI)
Establishing yourself as a leader in the insurance industry takes dedication, strong skills, and a solid knowledge base. Build your skills and knowledge as you build your business – and future with The Institutes Designations AAI.
PIIAC Learning Track - Accredited Customer Service Representative (ACSR)
Take your career further by deepening your knowledge of insurance products and building your client-centric skillset. Achieve these goals and more as you earn Micro-Certs and The Institutes Designations' Accredited Customer Service Representativeâ„¢ (ACSRâ„¢).
CEU Live Webinar - AI Fraud in Focus: Detecting and Defending Against Digital Deception in Insurance
9:00 AM - 10:00 AM
Fraud is getting smarter. Learn how AI-powered scams are changing the game and what tools, strategies, and insights can keep you one step ahead.
CEU Live Webinar - Coverage Collision: Avoiding Gaps Between Crime and Cyber Policies
9:00 AM - 11:00 AM
Fraud is evolving faster than policies. Learn how crime and cyber coverages collide, where exclusions create risk, and what tomorrow’s threats mean for today’s protections.
CEU Live Webinar - Retention by Design: Customer-Centric Insurance in the Digital Era
12:00 PM - 1:00 PM
Blend high-tech efficiency with human empathy to boost client satisfaction, reduce burnout, and strengthen your brand through smarter, balanced insurance customer service strategies.
CEU Live Webinar - From Hackers to Havoc: The Evolution of Cyber Risk
9:00 AM - 10:00 AM
Cybercrime has evolved from amateur pranks to complex, AI-driven attacks. Discover the tools, strategies, and policies essential for staying protected.
CEU Live Webinar - The Privacy Paradox: Power and Peril of Client Data
9:00 AM - 10:00 AM
Unlock the power of client data while avoiding costly missteps. Discover smart strategies to protect privacy, reduce risk, and keep client confidence strong.
CEU Live Webinar - Algorithms and Accountability: Ethics in the Age of AI
10:00 AM - 1:00 PM
Discover how AI shapes ethics in insurance, from bias and consent to surveillance and transparency. Learn strategies to balance innovation with accountability in a rapidly evolving landscape.
CEU Live Webinar - From Hackers to Havoc: The Evolution of Cyber Risk
11:00 AM - 12:00 PM
CEU Live Webinar - Legal System Abuse: A Growing Threat to Claims and Coverage
11:00 AM - 12:00 PM
E&O-Customers First & How to Avoid Claims in Insurance - January 13, 2026
1:00 PM - 4:00 PM
E&O-Customers First & How to Avoid Claims in Insurance - CO Course ID 65031 - Approved for 3 PC CE credit in CO. Also approved for E&O Risk Management Credit with Westport and Utica. For all other E&O carriers, contact them to see if this course will ...
CEU Live Webinar - Workplace Violence: Evolving Risks and Rising Claims
11:00 AM - 1:00 PM
CEU Live Webinar - Algorithms and Accountability: Ethics in the Age of AI
11:00 AM - 2:00 PM
CEU Live Webinar - Workplace Violence: Evolving Risks and Rising Claims
11:00 AM - 1:00 PM
PIIAC & Imperial PFS - Informational Session
1:00 PM - 2:00 PM
Join PIIAC and IPFS's Kayla Falter for an informational meeting about PIIAC's newest member benefit: Premium Financing with IPFS!
E&O-Customers First & How to Avoid Claims in Insurance - February 10, 2026
1:00 PM - 4:00 PM
E&O-Customers First & How to Avoid Claims in Insurance - CO Course ID 65031 - Approved for 3 PC CE credit in CO. Also approved for E&O Risk Management Credit with Westport and Utica. For all other E&O carriers, contact them to see if this course will ...
E&O-Customers First & How to Avoid Claims in Insurance - Mountain West (Morning)
9:00 AM - 12:00 PM
E&O-Customers First & How to Avoid Claims in Insurance - CO Course ID 65031 - Approved for 3 PC CE credit in CO. Also approved for E&O Risk Management Credit with Westport and Utica. For all other E&O carriers, contact them to see if this course will ...
E&O-Customers First & How to Avoid Claims in Insurance - Mountain West (Afternoon)
1:00 PM - 4:00 PM
E&O-Customers First & How to Avoid Claims in Insurance - CO Course ID 65031 - Approved for 3 PC CE credit in CO. Also approved for E&O Risk Management Credit with Westport and Utica. For all other E&O carriers, contact them to see if this course will ...
E&O-Customers First & How to Avoid Claims in Insurance - March 10, 2026
1:00 PM - 4:00 PM
E&O-Customers First & How to Avoid Claims in Insurance - CO Course ID 65031 - Approved for 3 PC CE credit in CO. Also approved for E&O Risk Management Credit with Westport and Utica. For all other E&O carriers, contact them to see if this course will ...
E&O-Customers First & How to Avoid Claims in Insurance - April 14, 2026
1:00 PM - 4:00 PM
E&O-Customers First & How to Avoid Claims in Insurance - CO Course ID 65031 - Approved for 3 PC CE credit in CO. Also approved for E&O Risk Management Credit with Westport and Utica. For all other E&O carriers, contact them to see if this course will ...
E&O-Customers First & How to Avoid Claims in Insurance - May 12, 2026
1:00 PM - 4:00 PM
E&O-Customers First & How to Avoid Claims in Insurance - CO Course ID 65031 - Approved for 3 PC CE credit in CO. Also approved for E&O Risk Management Credit with Westport and Utica. For all other E&O carriers, contact them to see if this course will ...
E&O-Customers First & How to Avoid Claims in Insurance - June 9, 2026
1:00 PM - 4:00 PM
E&O-Customers First & How to Avoid Claims in Insurance - CO Course ID 65031 - Approved for 3 PC CE credit in CO. Also approved for E&O Risk Management Credit with Westport and Utica. For all other E&O carriers, contact them to see if this course will ...